Privacy

About this document

This page describes how Rowanvello Ltd operates in relation to personal information submitted through or collected by this website. It covers the information gathered when users visit the site and when they submit an enquiry through the contact form.

This document does not constitute a comprehensive privacy policy. It provides factual information about observable site behaviour and how the operator expects to handle enquiry-related information. Where practices are not confirmed, this document says so plainly rather than making assumptions about processes that have not been independently verified.

Information collected through the enquiry form

The enquiry form on the Rowanvello site requests a name, email address, request type, and a free-text message. Submitting this form initiates an email to the Rowanvello support address using the mailto method. The information entered is transmitted by the user's own email client and is not processed through a server-side system on this site.

By submitting an enquiry, users send their information directly to [email protected]. The Rowanvello team uses this information solely for the purpose of responding to the enquiry. The team does not share this information with third parties for marketing purposes and does not sell it.

The team may retain enquiry correspondence for a period necessary to address the enquiry and any follow-up communications. The specific retention period is at the operator's discretion and has not been independently audited.

Website usage information

This website is a static site. It does not use server-side analytics, session tracking, or persistent cookies through its own scripts. If the hosting provider collects technical information such as server access logs, that collection is subject to the hosting provider's own practices and is not controlled by Rowanvello Ltd.

If third-party tracking or analytics tools are added to this site in future, this document will be updated to reflect that change before the tools are activated.

Your right to make requests

If you have submitted an enquiry and would like to request that the information you provided be reviewed or removed from the team's records, you may send a request to [email protected]. The team will consider such requests and respond as promptly as circumstances allow.

Rowanvello Ltd does not make specific claims about compliance with any data protection legislation. Users who have concerns about their rights under applicable law are advised to seek appropriate guidance.

External links

This site may include links to other pages or resources. Rowanvello Ltd is not responsible for the content or privacy practices of any external websites and makes no representation about how those sites handle personal information.

Contact

Questions about this document or about how Rowanvello handles information related to your enquiry may be sent to:

Rowanvello Ltd
14 Meridian Court
Bristol, BS1 4QX
United Kingdom
[email protected]